剑桥商务英语BEC口试全真试题精选
Phase II CARD
A: WHAT IS IMPORTANT WHEN
Planning a presentation
Finding out about the audience?
Researching the topic
B: WHAT IS IMPORTANT WHEN…??
Aiming to improve customer service
Staff training?
Customer satisfaction
C: WHAT IS IMPORTANT WHEN …?
Managing a project?
Encouraging teamwork?
Keeping to schedule Phase III Card
Programme for New Staff
The manufacturing company you work for would like to introduce a full programme of training for new staff.?
You have been asked to help prepare the programme.?
Discuss the situation together, and decide:
What should be covered by the training programme?
How else new staff can be helped to settle into their jobs as quickly as possible
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